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Visit
About
What We Do
Programs & Events
Membership
Volunteer
Support
Media & Film

Survey

How are we doing? Please fill out this brief survey on Mohonk Preserve’s new online platform.

Mohonk Preserve moved to a new online platform in November 2025. Please share your feedback to help us make improvements.

Step 1 of 2

50%

Which features of the new system have you used?(Required)

Joining or renewing membership

Registering for public programs

Donating

I have not used the new system.

How would you rate your overall experience with the new system so far?(Required)

Easy

Neutral

Difficult

Support

How would you rate the emails or notifications you received from the new system?(Required)

Good

Average

Poor

I didn’t receive any emails or notifications

How would you rate the amount of communication you receive from us?(Required)

Too little

About the right amount

Too much

How would you rate the How to Guide, Membership FAQs page and additional resources for the new system?(Required)

Good

Average

Poor

I have not used these resources.

If poor, please let us know what we can do to improve these resources:

If you contacted staff for help with the new system, how would you rate the support you received?(Required)

Good

Average

Poor

Not Applicable

Was a staff member able to resolve your issue or answer your question?(Required)

Yes

Partially

No

Not Applicable

If no, please let us know how we can help:

If you interacted with the Visitor Center front desk staff since November 2025, how would you rate your overall checkout experience?(Required)

Good

Average

Poor

Not Applicable

If you interacted with the Visitor Center self-service kiosk since November 2025, how would you rate your overall checkout experience?(Required)

Good

Average

Poor

I did not know there was a self-service kiosk

Not Applicable

Membership

How easy was it to renew or manage your membership?(Required)

Good

Average

Poor

Did you experience any unresolved issues with your membership information (renewal date, benefits, household members, etc.)?(Required)

Yes

No

If yes, please describe.

Program Registration

How easy was it to register for events or programs?(Required)

Easy

Neutral

Difficult

Were event details (dates, times, descriptions, capacity) clear and easy to find?(Required)

Yes

No

If no, please describe:

Did you encounter any issues during registration (payment, confirmation emails, etc.)?(Required)

Yes

No

If yes, please describe:

Donations

How easy was it to make a donation using the new donation forms?(Required)

Easy

Neutral

Difficult

Were the giving options (annual, planned giving, tribute gifts, etc.) clear and easy to understand?(Required)

Yes

No

Did you receive timely and accurate donation acknowledgments?(Required)

Yes

No

What do you like the most about the new system?

What improvements would you like to see?

Any additional comments or suggestions?

Banner photo by John Mizel

Mohonk Preserve
PO Box 715
New Paltz, NY 12561
Phone: (845) 255-0919

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